Mentor / Educate Services
A critical part of successful IT Offshoring is the staff's ability to connect and appreciate the Cultural, Behavioral, Organizational and Environmental differences. Our Education and Mentoring Programs will customize a plan for your specific needs. We share Best Practices and proven approaches, and connect your staff to peers in the industry for ongoing collaboration. Our global team provides the same education to all locations, ensuring consistency.
Our Mentoring Program takes a shadow approach, where we will drive or direct as appropriate, and ensure that your staff can operate independently upon our departure.
We provide formal Education to your staff as needed. This takes place in the form of formal presentation and discussion workshops on key topics specific to your organization. Some of the specific areas are:
- Leading and Managing a Remote Operation Team
- Leadership & Communication
- Strategy Service Level Agreements
- A Service View of Offshore
- Cultural Awareness
- Cross Site Collaboration
- Offshore Best Practices
- Agile for Offshore